Making small talk with a client

Overview

Today: making small talk with a client. Raphael Marso, from Germany, works at a company that makes manufacturing equipment. He moved to Japan after completing graduate school in Germany. Though still in his first year, he's been tasked with designing new products. He's finished a prototype for one of them, and is preparing to begin making presentations to potential clients. However, he still doesn't have any experience speaking with clients. To help, he'll take on a roleplay challenge where he must make small talk with a client he's meeting for the first time.