GX Now - Creating Experiential Government

Overview

Born in the UAE, Government Experience (GX) is a new global framework for government service excellence that aims to optimize government service experiences and going upstream to serve customers with intuitive, intelligent and delightful services. GX is uniting global practitioners and innovators to do so. Government Experience promises to be the next frontier in government experience design and delivery. GX is about changing how governments deliver services in today’s era and of course, in the future. GX is a template for excellence, sustainability and continued improvement in government service design and delivery across the world.